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FAQ

What should I do if the item I want is unavailable? If the size or color of your chosen item is not available please send us an inquiry at customerservice@chameleonhunting.com and we will inform you when it will be available in stock.


How do I know my size? Please see the Size guide page, alternatively access the link on every product description page.


Can I shop Online without being registered? Yes, you can continue to payment as a guest, but you will not be able to manage your order, access your saved items or view your bought items and you will not be able to track your orders. If you create an account, however, it offers you advantages, like backtrack your orders, save your favorite items, track the shipments, place orders faster as your data is saved, receive special promotions, gifts and Newsletter (you can always unsubscribe from Newsletter by accessing the Newsletter section).


What are the advantages of creating an account at Chameleon Hunting? By registering at Chameleon Hunting, beside facilitating your online shopping experience and getting access to latest news and offers, you join the Chameleon Family, therefore we can see your order history. As you become a loyal customer, you will exclusively beneficiate of Chameleon Hunting brand special promotions and gifts.


How do I follow my order? We will send you an e-mail containing courier information and tracking number of the shipment.


Can I modify or cancel my order? Yes, you can modify/cancel your order as long as it has not been processed**. If you wish to return/exchange the item(s) please follow the guidelines on Return and Exchange Policies page.


How can I receive news and promotions from Chameleon Hunting? By subscribing to our Newsletter you will receive latest news, offers, promotions, look books etc. to your e-mail. 


* If we didn't answer your question, please write us an e-mail at customerservice@chameleonhunting.com 

**Processed is an order for which we have sent the tracking number on your e-mail or payment have been received (for non-registered customers).